Active Issue Alert – DonorCentrics - #000658025

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Feb 09, 2026 - 17:24 EST

Monitoring

An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
Posted Feb 09, 2026 - 14:52 EST

Identified

We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 09, 2026 - 09:52 EST

Investigating

We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 09, 2026 - 09:48 EST
This incident affected: DonorCentrics.