An issue impacting a subset of customized donation forms has been resolved. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 18, 2025 - 12:52 EDT
Identified
We have identified an issue resulting in formatting issues for some donation forms that could prevent some options from being selected. This can also prevent submission of the transaction if no amount level is selected or entered. Our engineers have identified the root cause and are currently testing a resolution. Please continue to reference this page for updates.
Posted Jun 18, 2025 - 11:48 EDT
Investigating
We have identified an issue resulting in formatting issues for some donation forms that could prevent some options from being selected. This can also prevent submission of the transaction if no amount level is selected or entered. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Jun 18, 2025 - 09:49 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).