Active Issue Alert – Payment Services, Luminate Online, Raiser's Edge NXT - 000683293

Incident Report for Blackbaud

Resolved

An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 14, 2026 - 09:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2026 - 00:38 EDT

Investigating

The issue identified sporadically impacted a subset of users on Safari version 25.6.2. We have applied a fix to resolve the issue and will continue to monitor.
Posted Jul 13, 2026 - 21:44 EDT
This incident affected: Payment Services.