An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 20, 2023 - 13:31 EDT
Update
We have identified an issue impacting a subset of Financial Edge and Raiser's Edge customers. Customers are being prompted with a "Start up" error when launching Database View. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 20, 2023 - 13:22 EDT
Update
We have identified an issue impacting a subset of Financial Edge and Raiser's Edge customers. Customers are being prompted with a "Start up" error when launching Database View. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 20, 2023 - 12:46 EDT
Update
We have identified an issue impacting a subset of Financial Edge and Raiser's Edge customers. Customers are being prompted with a "Start up" error when launching Database View. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 20, 2023 - 12:25 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 20, 2023 - 12:22 EDT
This incident affected: Financial Edge® and Raiser's Edge®.