Active Issue Alert – Financial Edge NXT and Raiser's Edge NXT - 000523487
Incident Report for Blackbaud
Resolved
This incident has been resolved.
Posted Apr 12, 2024 - 15:28 EDT
Update
We are aware of an issue where newly-invited users are not appearing when an admin is modifying user rights. Users may still access the solution upon accepting their invite. Engineers are working to resolve the issue. Please continue to reference this page for updates.
Posted Apr 12, 2024 - 13:41 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Apr 12, 2024 - 13:34 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).