Active Issue Alert – Altru, Blackbaud CRM - #2019071202
Incident Report for Blackbaud
Resolved
This incident has been resolved.
Posted Jul 12, 2019 - 17:12 EDT
Update
We are continuing to investigate this issue.
Posted Jul 12, 2019 - 17:12 EDT
Update
We have identified an issue impacting a small subset of customers in certain regions causing latency issues. Our engineers are still working with our service provider to identify the problem and resolve the issue. Please continue to reference this page for updates.
Posted Jul 12, 2019 - 16:12 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 12, 2019 - 14:51 EDT
This incident affected: Blackbaud Altru® and Blackbaud CRM™.