Active Issue Alert – Online Express - #2019081902
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted about 1 month ago. Aug 19, 2019 - 14:01 EDT
Identified
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. The next update will be at 2:00 PM EST.
Posted about 1 month ago. Aug 19, 2019 - 11:38 EDT
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted about 1 month ago. Aug 19, 2019 - 10:52 EDT
Update
We are continuing to investigate this issue.
Posted about 1 month ago. Aug 19, 2019 - 10:05 EDT
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted about 1 month ago. Aug 19, 2019 - 10:00 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted about 1 month ago. Aug 19, 2019 - 09:34 EDT
This incident affected: Online Express (Online Express).