An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 02, 2024 - 09:11 EST
Identified
A subset of customer sites are experiencing slow page loads for both admin and end users. Our engineers have diagnosed the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Dec 02, 2024 - 07:14 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Dec 02, 2024 - 05:30 EST
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).