Active Issue Alert – Raiser's Edge NXT - #000689276

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Aug 21, 2026 - 10:55 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to approve web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. The next update will be on August 21 at 10:00 AM ET.
Posted Aug 20, 2026 - 21:25 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to approve web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at tomorrow 10 AM ET.
Posted Aug 20, 2026 - 21:03 EDT

Identified

We have identified an issue impacting some of our customers causing errors when attempting to approve web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 9pm ET
Posted Aug 20, 2026 - 17:49 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to approve web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 20, 2026 - 15:01 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).