Active Issue Alert – DonorCentral® NXT - 000482039

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 26, 2023 - 20:17 EDT

Update

DonorCentral service has been restored and we are working to restore the connection between Donor Central and FIMS. Please continue to reference this page for updates.
Posted Sep 26, 2023 - 19:45 EDT

Update

We have identified an issue impacting some of our customers. we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Sep 26, 2023 - 17:17 EDT

Identified

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Sep 26, 2023 - 15:36 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 26, 2023 - 14:04 EDT
This incident affected: DonorCentral® NXT.