An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 07, 2026 - 14:09 EST
Monitoring
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Jan 07, 2026 - 13:13 EST
Update
We have identified an issue impacting some of our customers causing notifications to keep reappearing after clicking closing. Users may also see that tiles, filters, and user settings are not being retained on list pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 07, 2026 - 12:48 EST
Investigating
We have identified an issue impacting some of our customers causing notifications to keep reappearing after clicking closing. Users may also see that tiles, filters, and user settings are not being retained on list pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 07, 2026 - 12:35 EST
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).