Active Issue Alert – Multiple Products - 000390481

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Sep 20, 2022 - 23:18 EDT

Update

We are continuing to investigate this issue.
Posted Sep 20, 2022 - 23:02 EDT

Update

We are continuing to investigate this issue.
Posted Sep 20, 2022 - 22:45 EDT

Update

We are continuing to investigate this issue.
Posted Sep 20, 2022 - 22:36 EDT

Update

We are continuing to investigate this issue.
Posted Sep 20, 2022 - 22:35 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 20, 2022 - 22:19 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®), Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®), and Email Services.