Active Issue Alert – Raiser's Edge - 000603727

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 30, 2025 - 13:58 EDT

Update

A subset of users are seeing no option to access database view on the Citrix Access Page. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Apr 30, 2025 - 13:23 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Apr 30, 2025 - 12:48 EDT
This incident affected: Raiser's Edge®.