An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 18, 2026 - 15:27 EDT
Identified
Online Giving customers are unable to view, create, or edit forms in the donation form designer. Our engineers have identified the issue and are working on a change to address it.
Posted May 18, 2026 - 15:04 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 18, 2026 - 15:04 EDT
This incident affected: Blackbaud Altru®, Blackbaud CRM™ and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).