Our engineers have deployed a fix for this issue. We have confirmed that this fix addresses the issues. It will take several hours for the changes to propagate across all sites. Our engineers will continue to monitor. The next update will be on Friday, 6/20/2025, at 9:00 AM ET. Please continue to reference this page for updates.
Posted Jun 19, 2025 - 16:13 EDT
Identified
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. Next update at 5pm EST.
Posted Jun 19, 2025 - 13:30 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 19, 2025 - 13:08 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).