An issue impacting a subset of of our customers causing issues when attempting to utilize Secure Charge Processing within the application is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 09, 2019 - 09:42 EST
Update
As previously reported, we have identified an issue impacting a subset of our customers using Secure Charge Processing within the affected application. Our engineers are continuing to diagnose the event and working with the vendor to resolve it for you as quickly as possible. Please continue to reference this page for updates. Next update will be provided at 12pm or as information becomes available.
Posted Feb 09, 2019 - 09:05 EST
Update
As previously reported, we have identified an issue impacting some of our customers using Secure Charge Processing within the affected application. Our engineers are diagnosing the event and working with the vendor to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 09, 2019 - 08:30 EST
Update
We have identified an issue impacting some of our customers using Secure Charge Processing. Our engineers are diagnosing the event and working with the vendor to resolve it for you as quickly as possible. Please continue to reference this page for updates. Next update will be at 9 am.
Posted Feb 09, 2019 - 00:34 EST
Update
We have identified an issue impacting some of our customers using Secure Charge Processing. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Feb 08, 2019 - 23:36 EST
Update
We have identified an issue impacting some of our customers using Secure Charge Processing. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 08, 2019 - 22:51 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.