A visual issue impacting a subset of customers where a double colon may appear near the donation level selection on donation forms is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 13, 2026 - 13:29 EST
Update
We have identified a visual issue impacting a subset of customers where a double colon may appear near the donation level selection on donation forms. Our engineers are diagnosing the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 13, 2026 - 13:10 EST
Investigating
We have identified a visual issue impacting a subset of customers where a double colon may appear near the donation level selection on donation forms. Our engineers are diagnosing the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 13, 2026 - 12:55 EST
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).