Active Issue Alert – Blackbaud Tuition Management - #000221717
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 23, 2021 - 12:55 EST
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. The next update will be at 12:30 PM EST on 2/23/2021.
Posted Feb 23, 2021 - 11:30 EST
Identified
We have identified an issue impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates. The next update will be at 11:30 AM EST on 2/23/2021.
Posted Feb 23, 2021 - 10:39 EST
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 23, 2021 - 10:11 EST
This incident affected: Blackbaud Tuition Management™.