An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 05, 2025 - 11:33 EDT
Monitoring
We have seen errors subside but will continue to monitor throughout the afternoon. It is possible users may intermittently see longer load times while the issue remains in this status. Next update will be at 10:00am EST on 04/05/2025.
Posted Apr 04, 2025 - 12:03 EDT
Update
We have seen errors subside but will continue to monitor throughout the afternoon. It is possible users may intermittently see longer load times while the issue remains in this status.
Posted Apr 04, 2025 - 12:02 EDT
Investigating
We are aware of an issue where users may encounter an error when attempting to launch Database View. Errors may include "Could not load." Engineers are currently investigating.
Posted Apr 04, 2025 - 11:06 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).