The issue has been identified and a fix is being implemented. Please continue to reference this page for update.
Posted Oct 21, 2025 - 13:50 EDT
Investigating
We are investigating an issue impacting a subset of customers whose scheduled nightly backups for October 20th are not available. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
Posted Oct 21, 2025 - 13:34 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).