An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jul 28, 2021 - 16:06 EDT
We are continuing to investigate this issue.
Posted Jul 28, 2021 - 15:33 EDT
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 28, 2021 - 15:15 EDT
This incident affected: Blackbaud Merchant Services (Blackbaud Merchant Services) and Blackbaud Payment Service.