An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 01, 2026 - 11:31 EDT
Update
A subset of customers are experiencing intermittent latency and/or errors when loading constituent records. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Next update will be tomorrow at 11 AM EDT.
Posted Apr 30, 2026 - 16:28 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 30, 2026 - 16:20 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).