An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Aug 09, 2018 - 09:45 EDT
Monitoring
Due to a recent patch, Blackbaud engineers will perform a full refresh on the data for lists and reports in RE NXT. As a result, it is possible that over the next 48 hours some RE NXT customers may experience periods of latency when accessing lists and reports from both the web view UI as well as to calls to list and search endpoints made to SKY API.
Posted Aug 03, 2018 - 08:55 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).