An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 02, 2025 - 21:25 EDT
Monitoring
A subset of users accessing myschoolapp.com are experiencing intermittent errors while logging in or navigating the solution. Impacted users are typically able to sign-in again a few minutes later without error. Our engineers are diagnosing the event so we can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 02, 2025 - 11:16 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud Billing Management™).