Active Issue Alert – Blackbaud Fundraiser Performance Management - 000633634

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 12, 2025 - 12:30 EDT

Monitoring

We are now seeing users are able to login without error and will be transitioning this issue to a monitoring status to ensure continued stability. Please continue to reference this page for updates.
Posted Sep 12, 2025 - 09:39 EDT

Update

Users are receiving the error "Access to this page is denied" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 12, 2025 - 09:02 EDT

Investigating

Users are receiving the error "Access to this page is denied" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 12, 2025 - 08:35 EDT
This incident affected: Blackbaud Fundraiser Performance Management™ (Blackbaud Fundraiser Performance Management™).