Our engineers have implemented a change to mitigate this issue. We will continue to monitor. Please continue to reference this page for updates.
Posted Oct 29, 2026 - 12:56 EDT
Update
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 29, 2026 - 12:22 EDT
Investigating
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 29, 2026 - 11:42 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).