Active Issue Alert – Luminate Online - 000602101

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 23, 2025 - 12:45 EDT

Update

We are aware of an issue where navigation menu options (e.g. "Next") within admin pages are not functioning correctly. For example, lists may not progress to the next page. Engineers are investigating the issue, and we will continue to provide updates. Next update will be in one hour.
Posted Apr 23, 2025 - 12:01 EDT

Investigating

We are aware of an issue where navigation menu options (e.g. "Next") within admin pages are not functioning correctly. For example, lists may not progress to the next page. Engineers are investigating the issue, and we will continue to provide updates.
Posted Apr 23, 2025 - 10:05 EDT
This incident affected: Blackbaud Luminate Online® (Team Raiser).