An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 13, 2024 - 18:22 EST
Investigating
A subset of parent users may receive errors when logging into the primary Student Financial Aid URL. As a workaround, users can login to https://app.blackbaud.com and open the Student Financial Aid URL in a separate tab. Our engineers are still working to resolve the issue as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 13, 2024 - 16:33 EST
This incident affected: Blackbaud Financial Aid Management™.