Active Issue Alert – GrantMaking - 000612459

Incident Report for Blackbaud

Resolved

An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 09, 2025 - 13:45 EDT

Update

We are experiencing a delay in processing of applications from the Application & Grantee Portal for our US customers. Our teams are working to resolve as quickly as possible. Please continue to reference this page for updates.
Posted Jun 09, 2025 - 12:55 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 09, 2025 - 12:55 EDT
This incident affected: Payment Services.