Active Issue Alert – Blackbaud NetCommunity - Request Entry-000482792

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 29, 2023 - 09:28 EDT

Update

We have identified an issue impacting a subset of NetCommunity customers. Customers will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 08:59 EDT

Update

We have identified an issue impacting a subset of NetCommunity customers. Customers will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 08:30 EDT

Update

We have identified an issue impacting a subset of NetCommunity customers. Customers will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 07:54 EDT

Update

We have identified an issue impacting a subset of NetCommunity customers. Customers will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 07:15 EDT

Update

We have identified an issue impacting a subset of NetCommunity customers. Customers will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 06:42 EDT

Investigating

We have identified an issues impacting a subset of NetCommunity customers. Customer will not be able to access their NetCommunity site and will see the Maintenance Page. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Posted Sep 29, 2023 - 06:10 EDT
This incident affected: Blackbaud NetCommunity™.