An issue impacting some of our Smart Tuition customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 22, 2018 - 11:07 EDT
Update
We have identified an issue impacting a subset of our Smart Tuition customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Oct 22, 2018 - 10:40 EDT
Identified
We have identified an issue impacting a subset of our Smart Tuition customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 22, 2018 - 10:10 EDT
Update
We have identified an issue impacting some of our Smart Tuition customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 22, 2018 - 09:41 EDT
Investigating
We have identified an issue impacting some of our Smart Tuition customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 22, 2018 - 09:11 EDT
This incident affected: Blackbaud Tuition Management™.