Active Issue Alert – DonorCentral - #2018103102
Incident Report for Blackbaud
Resolved
An issue impacting some of our DonorCentral NXT customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 31, 2018 - 22:15 EDT
Identified
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. The next update will be provided in one hour.
Posted Oct 31, 2018 - 21:57 EDT
Investigating
We have identified an issue impacting some of our customers' ability to log in to DonorCentral NXT . Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Oct 31, 2018 - 21:23 EDT
Identified
We have identified an issue impacting some of our DonorCentral NXT customers when attempting to log in. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 31, 2018 - 20:47 EDT
Investigating
We have identified an issue impacting some of our DonorCentral NXT customers causing errors when attempting to log in. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 31, 2018 - 20:14 EDT
This incident affected: DonorCentral® NXT.