Active Issue Alert – Tuition Management - 000645077

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 11, 2025 - 13:47 EST

Investigating

We have identified an issue impacting a small subset of automatic credit card payments from 11/10 within Tuition Management. Our team is actively investigating the cause and working to resolve this as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2025 - 10:36 EST
This incident affected: Blackbaud Tuition Management™.