Active Issue Alert – Payment Services - #000584591

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 06, 2025 - 15:29 EST

Update

We are continuing to investigate this issue.
Posted Feb 06, 2025 - 15:26 EST

Update

We are continuing to investigate this issue.
Posted Feb 06, 2025 - 15:25 EST

Investigating

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 06, 2025 - 15:22 EST
This incident affected: Payment Services.