An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 05, 2026 - 16:43 EDT
Identified
Users are experiencing "That's Odd" errors when attempting to directly edit batches in Gifts > Gift Batches. As a workaround, users may navigate to Gifts > Overview and scroll down to the Unapproved batches tile, where they should be able to edit the batch. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 05, 2026 - 16:05 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 05, 2026 - 16:00 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).