Active Issue Alert – Financial Edge NXT - #000663508

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Mar 12, 2026 - 10:13 EDT

Identified

We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 12, 2026 - 09:45 EDT

Update

We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 12, 2026 - 09:06 EDT

Investigating

We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 12, 2026 - 09:04 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).