An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 18, 2024 - 18:02 EST
Identified
When searching for constituents within the Blackbaud for Gmail feature for Raiser's Edge NXT, you may receive an error message: "Sorry something went wrong Try to refresh the page or come back later." Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 18, 2024 - 17:40 EST
Update
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 18, 2024 - 17:07 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 18, 2024 - 16:56 EST
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).