An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 27, 2025 - 12:00 EDT
Update
We are aware of reports of Payment Terminals returning connection errors. Engineers are investigating and working to resolve as quickly as possible. Please reference this page for updates.
Posted Apr 27, 2025 - 10:10 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 27, 2025 - 10:07 EDT
This incident affected: Blackbaud Altru® and Payment Services.