Active Issue Alert – Blackbaud Altru - 000687313

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Aug 10, 2026 - 10:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Next update 8/10/2026 10am EST.
Posted Aug 08, 2026 - 14:24 EDT

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 08, 2026 - 14:11 EDT

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 08, 2026 - 13:48 EDT

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 08, 2026 - 13:10 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 08, 2026 - 12:41 EDT
This incident affected: Blackbaud Altru®.