We have mitigated an issue impacting a subset of Blackbaud Luminate Online and Raiser's Edge NXT customers resulting in some delayed emails sending multiple times to some recipients. This is an unintended issue stemming from the resolved issue yesterday with delayed emailed sends (000648516). We apologize for any inconvenience this has caused.
Posted Dec 03, 2025 - 14:18 EST
Monitoring
We have mitigated an issue impacting a subset of Blackbaud Luminate Online customers resulting in some delayed emails sending multiple times to some recipients. This is an unintended issue stemming from the resolved issue yesterday with delayed emailed sends (000648516). We apologize for any inconvenience this has caused.
Posted Dec 03, 2025 - 12:57 EST
This incident affects: Blackbaud Luminate Online® (Blackbaud Luminate Online®) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).