Active Issue Alert – Financial Edge NXT - 000693538

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 17, 2026 - 11:06 EDT

Update

We have identified an issue impacting a subset of customers who are unable to view Receivables records. Our engineers are investigating the issue and working to resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 17, 2026 - 10:35 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 17, 2026 - 10:31 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).