An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 07, 2020 - 12:23 EDT
Identified
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Apr 07, 2020 - 11:47 EDT
Update
We have identified an issue in Education Management that is impacting the Directory functionality. Directory has currently been taken offline. Engineers are still working on it and hope to have Directory restored shortly.
Posted Apr 07, 2020 - 11:31 EDT
Update
We have identified an issue in Education Management that is impacting the Directory functionality. Directory has currently been taken offline. Engineers are still working on it and hope to have Directory restored shortly.
Posted Apr 07, 2020 - 10:34 EDT
Update
We have identified an issue in Education Management that is impacting the Directory functionality. Directory has currently been taken offline. Engineers are working on it and hope to have Directory restored shortly.
Posted Apr 07, 2020 - 10:05 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Apr 07, 2020 - 09:44 EDT
This incident affected: Blackbaud Education Management Solutions (Core Functionality).