Active Issue Alert – Blackbaud Support - 000702508

Incident Report for Blackbaud

Update

We are investigating a service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services.

Due to the Microsoft outage we're experiencing intermitted service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services. Next update Novermber 14th at 10 AM ET.
Posted Nov 13, 2026 - 15:50 EST

Update

We are investigating a service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services.

Due to the Microsoft outage we're experiencing intermitted service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services. Next update at 4 PM ET.
Posted Nov 13, 2026 - 13:42 EST

Update

We are investigating a service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services.

Due to the Microsoft outage we're experiencing intermitted service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services. Next update at 12 PM ET.
Posted Nov 13, 2026 - 08:12 EST

Investigating

We are investigating a service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services.

Due to the Microsoft outage we're experiencing intermitted service disruption affecting several customer communication channels, including Outlook email, shared mailboxes, outbound calling, and scheduled meetings. Users may experience difficulty accessing or using these services.
Posted Nov 13, 2026 - 07:37 EST
This incident affects: Blackbaud.com (Support).