Active Issue Alert – Blackbaud Learning Management System - 000595400

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Mar 25, 2025 - 09:51 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 25, 2025 - 08:40 EDT

Update

We have identified an issue impacting some of our customers, where teachers cannot load Gradebooks from specific pages. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.

In the meantime, gradebooks can be launched by going to:
Classes > Select a desired class
Click the Assignments tab
Click Launch Gradebook.
Posted Mar 25, 2025 - 08:20 EDT

Identified

We have identified an issue impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 25, 2025 - 08:16 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud Learning Management System).