An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 12, 2025 - 09:04 EDT
Identified
We are aware of issues preventing users from logging into database view. Users may see errors when logging in, or are presented with a login interface. Engineers have released a fix which is currently propagating through all environments. Please refer to this page for more updates.
Posted Sep 12, 2025 - 08:43 EDT
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 12, 2025 - 08:33 EDT
This incident affected: Financial Edge® and Raiser's Edge®.