Active Issue Alert – Altru - #000086058

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Nov 11, 2019 - 14:17 EST

Update

We have identified an issue impacting a small group of customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 13:42 EST

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 13:03 EST

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 12:34 EST

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 12:05 EST

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 11:40 EST

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 11, 2019 - 11:12 EST
This incident affected: Blackbaud Altru®.