Active Issue Alert – Financial Edge NXT, Raiser's Edge NXT - #000271345

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Jul 30, 2021 - 13:18 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 30, 2021 - 12:32 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 30, 2021 - 11:58 EDT

Identified

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 30, 2021 - 11:19 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 30, 2021 - 10:40 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).