Active Issue Alert – RENXT/FENXT- 000661312

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Feb 27, 2026 - 13:14 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 27, 2026 - 13:12 EST

Update

We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 27, 2026 - 13:04 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 27, 2026 - 13:03 EST

Identified

We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Feb 27, 2026 - 12:19 EST

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 27, 2026 - 12:11 EST
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).