An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 01, 2025 - 16:39 EST
Monitoring
A small subset of donors may intermittently experience latency or errors when solving reCaptcha challenges or completing donations through Checkout. Our engineers are monitoring performance at this time. Please continue to reference this page for updates.
Posted Dec 01, 2025 - 13:10 EST
Investigating
We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Dec 01, 2025 - 12:13 EST
This incident affected: Giving Checkout® (Giving Checkout® (US)) and Payment Services.