Active Issue Alert – Financial Edge NXT - 000692249

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 09, 2026 - 15:17 EDT

Identified

We have identified an issue impacting a subset of customers who are unable to view or add Receivables records. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 09, 2026 - 15:01 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 09, 2026 - 14:43 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).